Humana Customer Ratings & Trends
Humana - Overall Consumer Ratings
Here's an overview of what Humana customers have to say. Don't forget to add your rating - it only takes a few seconds.
Customers report that Humana is not good at supporting customers who have an issue. They sometimes find Humana representatives hard to understand when working with them. Humana customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Humana an overall rating of 2.4 out of 5.
You should add your rating, too!
This is how we can help each other gravitate towards better companies, and motivate the other companies to better their customer service. Rate Humana now ›
Don't forget to weigh in
Add your rating
Make sure you rate Humana too - we need to keep each other informed!
Humana Support & Communication Quality - Last 18 months
Humana Responsiveness - Last 18 months (lower means better/faster)
After ratings, others looked at the following
Here are the next things that Humana customers look at, after reading about these ratings and trends
Best Humana Phone Number
If you haven't yet looked at our Humana phone numbers and contact information, you'll be surprised at how much time we can save you.
Just like with other information on this site, customers have teamed up to share the absolute best ways to reach Humana.