JCPenney.com Customer Ratings & Trends
JCPenney.com - Overall Consumer Ratings
Here's an overview of what JCPenney.com customers have to say. Don't forget to add your rating - it only takes a few seconds.
1.8 1.8 27.7 2.3
Customers report that JCPenney.com is not good at supporting customers who have an issue. They think JCPenney.com agents are difficult to talk to or understand at times. JCPenney.com customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give JCPenney.com an overall rating of 2.3 out of 5.
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Make sure you rate JCPenney.com too - we need to keep each other informed! JCPenney.com Support & Communication Quality - Last 18 months
JCPenney.com Responsiveness - Last 18 months (lower means better/faster)
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Contact JCPenney.com Just like with other information on this site, customers have teamed up to share the absolute best ways to reach JCPenney.com.