Malwarebytes Customer Ratings & Trends

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Malwarebytes - Overall Consumer Ratings

Here's an overview of what Malwarebytes customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
1.8
OUT OF 5
COMMUNICATION
1.9
OUT OF 5
RESPONSIVENESS
42.5
MINUTES - AVERAGE
OVERALL RATING
1.9
OUT OF 5


Customers report that Malwarebytes is not good at supporting customers who have an issue. They think Malwarebytes agents are difficult to talk to or understand at times. Malwarebytes customers also report that wait times can be long when trying to get support. Based on these and other factors, we give Malwarebytes an overall rating of 1.9 out of 5.
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Malwarebytes Support & Communication Quality - Last 18 months

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Malwarebytes Responsiveness - Last 18 months (lower means better/faster)

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