Metlife Home Loans Customer Ratings & Trends

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Metlife Home Loans - Overall Consumer Ratings

Here's an overview of what Metlife Home Loans customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
1.7
OUT OF 5
COMMUNICATION
1.9
OUT OF 5
RESPONSIVENESS
27.9
MINUTES - AVERAGE
OVERALL RATING
2.3
OUT OF 5


Customers report that Metlife Home Loans is not good at supporting customers who have an issue. They think Metlife Home Loans agents are difficult to talk to or understand at times. Metlife Home Loans customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Metlife Home Loans an overall rating of 2.3 out of 5.
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Metlife Home Loans Support & Communication Quality - Last 18 months

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Metlife Home Loans Responsiveness - Last 18 months (lower means better/faster)

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