Metro PCS Customer Ratings & Trends

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Metro PCS - Overall Consumer Ratings

Here's an overview of what Metro PCS customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
2.9
OUT OF 5
RESPONSIVENESS
18.4
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


Customers think Metro PCS is average when it comes to addressing the problems they raise. They say that Metro PCS reps are just about average in terms of how well they communicate. Metro PCS customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Metro PCS an overall rating of 2.9 out of 5.
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Metro PCS Support & Communication Quality - Last 18 months

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Metro PCS Responsiveness - Last 18 months (lower means better/faster)

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