Microsoft Product Support Customer Ratings & Trends

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Microsoft Product Support - Overall Consumer Ratings

Here's an overview of what Microsoft Product Support customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.7
OUT OF 5
COMMUNICATION
2.8
OUT OF 5
RESPONSIVENESS
5.7
MINUTES - AVERAGE
OVERALL RATING
3.3
OUT OF 5


Customers think Microsoft Product Support is average when it comes to addressing the problems they raise. They say that Microsoft Product Support reps are just about average in terms of how well they communicate. Microsoft Product Support customers also claim a fairly short wait time on average. Based on these and other factors, we give Microsoft Product Support an overall rating of 3.3 out of 5.
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Microsoft Product Support Support & Communication Quality - Last 18 months

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Microsoft Product Support Responsiveness - Last 18 months (lower means better/faster)

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