National City Mortgage Customer Ratings & Trends

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National City Mortgage - Overall Consumer Ratings

Here's an overview of what National City Mortgage customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.2
OUT OF 5
COMMUNICATION
1.4
OUT OF 5
RESPONSIVENESS
14.0
MINUTES - AVERAGE
OVERALL RATING
2.9
OUT OF 5


Customers find the ability of National City Mortgage reps to resolve their support issues to be below average. They give National City Mortgage customer help agents the worst rating for their ability to communicate and understand. National City Mortgage customers also claim a fairly short wait time on average. Based on these and other factors, we give National City Mortgage an overall rating of 2.9 out of 5.
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National City Mortgage Support & Communication Quality - Last 18 months

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National City Mortgage Responsiveness - Last 18 months (lower means better/faster)

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