PayPal Customer Ratings & Trends
PayPal - Overall Consumer Ratings
Here's an overview of what PayPal customers have to say. Don't forget to add your rating - it only takes a few seconds.
3.8 3.8 8.7 3.9
Customers give PayPal a fairly high rating for their ability to address issues. They also say that PayPal agents speak very clearly and are easy to have a dialog with. PayPal customers also claim a fairly short wait time on average. Based on these and other factors, we give PayPal an overall rating of 3.9 out of 5.
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Make sure you rate PayPal too - we need to keep each other informed! PayPal Support & Communication Quality - Last 18 months
PayPal Responsiveness - Last 18 months (lower means better/faster)
After ratings, others looked at the following
Here are the next things that PayPal customers look at, after reading about these ratings and trends
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Complaints about PayPal Explore some of negative reviews that customers have for PayPal -
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Good Reviews for PayPal Conversely, look at some of the compliments that customers pay to PayPal -
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Best PayPal Phone Number If you haven't yet looked at our PayPal phone numbers and contact information, you'll be surprised at how much time we can save you. -
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Contact PayPal Just like with other information on this site, customers have teamed up to share the absolute best ways to reach PayPal.