Steak and Shake Customer Ratings & Trends

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Steak and Shake - Overall Consumer Ratings

Here's an overview of what Steak and Shake customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
3.0
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
54.5
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


Customers think Steak and Shake is average when it comes to addressing the problems they raise. They say that Steak and Shake reps are just about average in terms of how well they communicate. Steak and Shake customers also report that wait times can be long when trying to get support. Based on these and other factors, we give Steak and Shake an overall rating of 2.6 out of 5.
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Steak and Shake Support & Communication Quality - Last 18 months

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Steak and Shake Responsiveness - Last 18 months (lower means better/faster)

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