Symantec Customer Ratings & Trends

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Symantec - Overall Consumer Ratings

Here's an overview of what Symantec customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.4
OUT OF 5
COMMUNICATION
2.2
OUT OF 5
RESPONSIVENESS
42.0
MINUTES - AVERAGE
OVERALL RATING
2.2
OUT OF 5


Customers find the ability of Symantec reps to resolve their support issues to be below average. They sometimes find Symantec representatives hard to understand when working with them. Symantec customers also report that wait times can be long when trying to get support. Based on these and other factors, we give Symantec an overall rating of 2.2 out of 5.
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Symantec Support & Communication Quality - Last 18 months

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Symantec Responsiveness - Last 18 months (lower means better/faster)

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