T-Mobile Customer Ratings & Trends
T-Mobile - Overall Consumer Ratings
Here's an overview of what T-Mobile customers have to say. Don't forget to add your rating - it only takes a few seconds.
SUPPORT QUALITY
3.0 OUT OF 5
COMMUNICATION
3.2 OUT OF 5
RESPONSIVENESS
16.4 MINUTES - AVERAGE
OVERALL RATING
3.0 OUT OF 5
Customers think T-Mobile is average when it comes to addressing the problems they raise. They say that understanding and being able to talk to T-Mobile agents is slightly above average. T-Mobile customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give T-Mobile an overall rating of 3.0 out of 5.
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T-Mobile Support & Communication Quality - Last 18 months
T-Mobile Responsiveness - Last 18 months (lower means better/faster)
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