Time Warner Cable Customer Ratings & Trends

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Time Warner Cable - Overall Consumer Ratings

Here's an overview of what Time Warner Cable customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.2
OUT OF 5
COMMUNICATION
2.4
OUT OF 5
RESPONSIVENESS
24.5
MINUTES - AVERAGE
OVERALL RATING
2.6
OUT OF 5


Customers find the ability of Time Warner Cable reps to resolve their support issues to be below average. They sometimes find Time Warner Cable representatives hard to understand when working with them. Time Warner Cable customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Time Warner Cable an overall rating of 2.6 out of 5.
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Time Warner Cable Support & Communication Quality - Last 18 months

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Time Warner Cable Responsiveness - Last 18 months (lower means better/faster)

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