US Airways Customer Ratings & Trends

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US Airways - Overall Consumer Ratings

Here's an overview of what US Airways customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
3.7
OUT OF 5
COMMUNICATION
3.9
OUT OF 5
RESPONSIVENESS
10.6
MINUTES - AVERAGE
OVERALL RATING
3.9
OUT OF 5


Customers give US Airways a fairly high rating for their ability to address issues. They also say that US Airways agents speak very clearly and are easy to have a dialog with. US Airways customers also claim a fairly short wait time on average. Based on these and other factors, we give US Airways an overall rating of 3.9 out of 5.
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US Airways Support & Communication Quality - Last 18 months

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US Airways Responsiveness - Last 18 months (lower means better/faster)

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