Verizon DSL Customer Ratings & Trends

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Verizon DSL - Overall Consumer Ratings

Here's an overview of what Verizon DSL customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.7
OUT OF 5
COMMUNICATION
2.8
OUT OF 5
RESPONSIVENESS
17.0
MINUTES - AVERAGE
OVERALL RATING
2.8
OUT OF 5


Customers think Verizon DSL is average when it comes to addressing the problems they raise. They say that Verizon DSL reps are just about average in terms of how well they communicate. Verizon DSL customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Verizon DSL an overall rating of 2.8 out of 5.
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Verizon DSL Support & Communication Quality - Last 18 months

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Verizon DSL Responsiveness - Last 18 months (lower means better/faster)

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