Verizon Wireless Customer Ratings & Trends

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Verizon Wireless - Overall Consumer Ratings

Here's an overview of what Verizon Wireless customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
4.3
OUT OF 5
COMMUNICATION
4.4
OUT OF 5
RESPONSIVENESS
5.7
MINUTES - AVERAGE
OVERALL RATING
4.2
OUT OF 5


Customers rate Verizon Wireless very high in terms of being able to solve customer problems. When working on an issue, they say Verizon Wireless reps are very easy to understand. Verizon Wireless customers also claim a fairly short wait time on average. Based on these and other factors, we give Verizon Wireless an overall rating of 4.2 out of 5.
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Verizon Wireless Support & Communication Quality - Last 18 months

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Verizon Wireless Responsiveness - Last 18 months (lower means better/faster)

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