Verizon Customer Ratings & Trends
Verizon - Overall Consumer Ratings
Here's an overview of what Verizon customers have to say. Don't forget to add your rating - it only takes a few seconds.
2.6 2.8 15.2 2.8
Customers think Verizon is average when it comes to addressing the problems they raise. They say that Verizon reps are just about average in terms of how well they communicate. Verizon customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Verizon an overall rating of 2.8 out of 5.
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Make sure you rate Verizon too - we need to keep each other informed! Verizon Support & Communication Quality - Last 18 months
Verizon Responsiveness - Last 18 months (lower means better/faster)
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Contact Verizon Just like with other information on this site, customers have teamed up to share the absolute best ways to reach Verizon.