Visa Customer Ratings & Trends

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Visa - Overall Consumer Ratings

Here's an overview of what Visa customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
3.3
OUT OF 5
COMMUNICATION
3.8
OUT OF 5
RESPONSIVENESS
3.7
MINUTES - AVERAGE
OVERALL RATING
4.1
OUT OF 5


Customers say that Visa is above average when it comes to solving customer issues. They also say that Visa agents speak very clearly and are easy to have a dialog with. Visa customers also say that the wait times are extremely short. Based on these and other factors, we give Visa an overall rating of 4.1 out of 5.
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Visa Support & Communication Quality - Last 18 months

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Visa Responsiveness - Last 18 months (lower means better/faster)

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