Wells Fargo Customer Ratings & Trends
Wells Fargo - Overall Consumer Ratings
Here's an overview of what Wells Fargo customers have to say. Don't forget to add your rating - it only takes a few seconds.
SUPPORT QUALITY
2.9 OUT OF 5
COMMUNICATION
3.3 OUT OF 5
RESPONSIVENESS
15.2 MINUTES - AVERAGE
OVERALL RATING
3.0 OUT OF 5
Customers think Wells Fargo is average when it comes to addressing the problems they raise. They say that understanding and being able to talk to Wells Fargo agents is slightly above average. Wells Fargo customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Wells Fargo an overall rating of 3.0 out of 5.
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Wells Fargo Support & Communication Quality - Last 18 months
Wells Fargo Responsiveness - Last 18 months (lower means better/faster)
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