Zellers Customer Ratings & Trends

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Zellers - Overall Consumer Ratings

Here's an overview of what Zellers customers have to say. Don't forget to add your rating - it only takes a few seconds.

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
1.7
OUT OF 5
RESPONSIVENESS
17.0
MINUTES - AVERAGE
OVERALL RATING
2.4
OUT OF 5


Customers report that Zellers is not good at supporting customers who have an issue. They think Zellers agents are difficult to talk to or understand at times. Zellers customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Zellers an overall rating of 2.4 out of 5.
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Zellers Support & Communication Quality - Last 18 months

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Zellers Responsiveness - Last 18 months (lower means better/faster)

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