Comcast (Xfinity) Tip from AndyJ

 by AndyJ - 3 years ago

“I'll second the thought that you can do well to navigate the system a little bit. Whenever the recording attempts to write your call off, press '0' several times until the system prompts you that it is transferring your call. If you have a number that is local, sometimes that can be really helpful too to make sure that you get the right people to help.”