To make sure I know how to direct your call. Please briefly tell me your reason for calling. For security purposes, H and R Block is no longer providing prior year AGI information."
Associated with your Myblock account. Do you have access at least one of these? Since you don't have access to either the email address or phone number associated with your Myblock account, you will need to create a new account."
I can help you with things like login issues, providing your e file or refunds status, and getting a copy of your return. Please tell me what I can do for you."
Thank you for calling the Emerald account services line. Please enter the last four digits of your Emerald card number."
Since H&R Block prepares tax returns, individuals might call them for tax-related questions. The company’s clients may need to know about the status of their returns, while others might want to find out what services H&R Block provides. I called the 800-472-5625 customer service number to see if the company helps self-employed persons file and pay their quarterly estimated taxes.
The automated voice response system said, “Thank you for calling H&R Block,” and advised that the call may be recorded for quality assurance. The voice response system began by telling me a list of things it could help me with, including log-in issues, e-file, refund status, and getting a copy of my return. Then the system said, “Tell me what I can do for you.” I asked the question about self-employment tax filing.
The system then tried to find my account by phone number but could not. It asked me to provide a phone number for my account. I told the system that I didn’t have an account with H&R Block, but It asked again for a phone number for my account. I repeated that I did not have one.
Next, the system asked if I filed my taxes using downloaded software or an online product. My answer was “no.” It asked if I wanted to schedule an appointment to file my taxes or leave a message for the office to call me. I interrupted by asking to speak to a representative. The system continued asking if I wanted to schedule an appointment or leave a message. I answered no, so it finally told me to hold for a representative. Then, a different automated voice told me to hold. I heard the usual message about call monitoring for quality purposes.
After a few seconds, a person answered with “Thank you for calling” and identified herself by first name. I told her I did not have an account but had a quick question. I asked her if H&R Block could file estimated taxes for a self-employed person. Her reply was, “They do tax returns for that.” Understanding that a tax return typically refers to the tax document filed in the first quarter of a new year for the previous year’s income, I tried to clarify what she meant. She said I would need a call-back from a tax pro.
Since I preferred to call the tax pro, I asked if there was a number I could call. She quickly found a number I could call but then inquired which city and state I was in. When I told her, she found a local number and an office within 10 miles of my home.
I was satisfied with the assistance I received by calling this customer service number. The friendly and patient representative understood that I needed more information than she could provide but found a local office to help me. She asked if she could help with anything else and wished me a wonderful rest of my day.
This is H&R Block's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a H&R Block agent. This phone number is H&R Block's Best Phone Number because 188,124 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-472-5625 include Refund a Charge, Ask For Tax Help, Track a Tax Return, Can't Login, File a Return and other customer service issues. The H&R Block call center that you call into has employees from Alabama, Indiana, California, Florida and is open 24 hours, 7 days according to customers. In total, H&R Block has 3 phone numbers. It's not always clear what is the best way to talk to H&R Block representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
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