HSBC (US) Tip from Pamela

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Tip from Pamela

 by Pamela - 2 years ago

This HSBC not being able to talk to a human is pretty recent, and horrifying. I don't have a branch in my area any longer (I moved), and so talking to a human is vital when banking issues come up. I'm going to switch banks, as soon as I can, but I'm wondering...is this legal? To not enable your customers to speak to you when you're holding their money? I've had an account with HSBC for over 15 years. How dare they.
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