How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this NBA League Pass Broadband phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 then 0
Below are some clips we've found from NBA League Pass Broadband's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling NBA support. Your call may be monitored for quality and training purposes.
Please take time to explore our help center at support dot watch dot n b a dot com.
For current NBA League Pass or NBA TV subscribers in the US, press one.
You're interested in how to subscribe in the US, press to allow us to assist you, please indicate where you purchased your subscription."
Excerpt from a call with NBA League Pass Broadband
Monday, February 26, 2024 1:33 AM
The first phone menu
"Thank you for calling NVA support.
Your call may be monitored for quality and training purposes.
Please take time to explore our help center at support dot watch dot n v a dot com.
To repeat this menu, press nine.
For current NDA lead pass or NDA TV subscribers in the US, press one.
If you're interested in how to subscribe in the US, press two."
Excerpt from a call with NBA League Pass Broadband
Tuesday, April 2, 2024 10:34 PM
After you press 3
"If you are a fan the NBA support team can answer your questions about the NBA.
Com website and the official NBA apps. To contact the NBA organization's fan relations office, please visit contact dot n b a dot com slash contact n v a.
To get connected to NVA support specialist, press one.
To repeat this information, press nine."
Excerpt from a call with NBA League Pass Broadband
Thursday, February 1, 2024 12:34 AM
What are the hours and when should I call?
NBA League Pass Broadband operates the call center for this 844-622-8550 phone number Mon-Fri 6am-11pm, Sat-Sun 11am-11pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 123 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this NBA League Pass Broadband phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like NBA League Pass Broadband staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call NBA League Pass Broadband is Friday.The most busy day to call is Tuesday, which averages 325% more phone calls by comparison.Again, this is based on a sample of 123 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Quietest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call NBA League Pass Broadband is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that NBA League Pass Broadband staffs the call center well on Friday.
Why call this NBA League Pass Broadband number?
Below is a sample of recent calls to NBA League Pass Broadband, and their purpose. Are any of these similar to the reason you are trying to call?
Assistance with account access: "I can't figure out my password and I need help logging in on my TV."
- From a call lasting 10m 38s , Mar 5, 2024 11:20 PM
Issue accessing League Pass: "I'm trying to watch the Knicks against the Pacers, and it's not allowing me to watch it."
- From a call lasting 18m 39s , Feb 2, 2024 1:35 AM
Technical issue with game playback: "When I press on the game, it starts to play live and then it stops, showing only the two logos on the screen."
- From a call lasting 16m 2s , Feb 1, 2024 12:34 AM
More Ways to Contact NBA League Pass Broadband Customer Service
There are of course other ways to contact NBA League Pass Broadband customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, NBA League Pass Broadband provides this option.
As a last, sometimes only, resort- NBA League Pass Broadband customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is NBA League Pass Broadband's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NBA League Pass Broadband agent. This phone number is NBA League Pass Broadband's best phone number because 828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 844-622-8550 include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge and other customer service issues. Rather than trying to call NBA League Pass Broadband first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, NBA League Pass Broadband has 1 phone number. It's not always clear what is the best way to talk to NBA League Pass Broadband representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for NBA League Pass Broadband. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like NBA League Pass Broadband. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.