by JudiMurphy
- 3 years ago
“Complaint: Locator UB23QA
Robert E Murphy
Judith N Murphy
On Monday, March 30, 2009 we booked a flight out of Atlantic City, NJ to Myrtle Beach, SC for Wednesday,
April 29th and a return flight from Myrtle Beach to Atlantic City for Friday, May 8th for a 9:45 evening
flight. We got a IMPORTANT TRAVEL UPDATE and our
return flight was changed to 8:55 with a 10:15 arrival
in Atlantic City. There was NO indication of AM or PM
and we naturally assumed that our evening flight was
just moved back 50 minutes and NOT 12 hours plus! We had
taken the 9:45 evening flight the year before.
When we arrived at the airport on Friday nite we were told that all night flights out of Myrtle Beach to Atlantic City had been cancelled approximately a month before. Our return flight had left at 8:55 that morning. The airline was able to switch us to the 8:55 the next morning and gave us an
itinerary WITH AM CLEARLY MARKEDw hich apparently is their standard operating procedure. According
”