Virgin Mobile Tips
Virgin Mobile Recent Tips from Others: 1 - 14 of 14
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by Vsmith
“The best thing people can do is not use virgin moble!!1 Yesterday Dec. 8, 2011 I used a top-up card to put some money on my d...”
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by Linda G.
“Let Alex gab, choose "troubleshooting" then listen to him gab some more, and choose "something else". It's pretty fast, and ...”
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by Billy
“"Something else" wasn't an option for me. I had answer 2 yes-no questions. Can you connect, did you recently get a new phone....”
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by FantasiaWHT
“Don't even bother calling the main customer service line - I spent 20 minutes going in circles and getting hung up on by "Ale...”
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by Relatively_Satisified
“Just like Dogbreath and others said, you have to say "Troubleshooting," then wait for Alex to run out of options and hit "0"....”
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by alv11
“Here is an actual tip. (Pressing "0" doesn't work.) Go to http://gethuman.com and look up Virgin Mobile to see a compiled lis...”
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by Layla
“Call from a landline, when asked for your mobile # change a digit so that it is wrong. You should be connected to a live ope...”
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by Dogbreath
“This company is aggressively anti-human and believes that all problems can be solved with "Alex" a thoroughly annoying comput...”
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by Ptaker
“At prompt, say troubleshooting. At next prompt, hit the ZERO on the keypad. Worked 1/24/2011.”
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by Anonymous
“If you hit zero a bunch of times, it will eventually connect you with a live agent. ”
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by Heather
“Virgin Mobile's customer service isn't bad if you can ever reach a human. Why can't you just press 0 and get a human? I get t...”
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by sfmarysf
“After confirming that I wanted to have the phone sent to my office, they still sent it to my apartment where there is no one ...”If not tips, here's what else Virgin Mobile customers look for
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Ultimate Contact Info for Virgin Mobile Customers everywhere sharing the best information, tips, and workarounds means that we have contact information that will save you loads of time. -
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