California Public Employees Retirement System (CalPERS): * people gave completely opposite answers in th...

A California Public Employees Retirement System (CalPERS) customer review by GetHuman user ~nottakingit from November 18th, 2017

Background on ~nottakingit's case

GetHuman: ~nottakingit - can you tell our other California Public Employees Retirement System (CalPERS) customers when your case took place?
~nottakingit: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to California Public Employees Retirement System (CalPERS), and if so, how?
~nottakingit: I used the 888-225-7377 number I found for on the GetHuman California Public Employees Retirement System (CalPERS) customer phone number page I was on: California Public Employees Retirement System (CalPERS) Customer Service Phone Number
GetHuman: And which of these common California Public Employees Retirement System (CalPERS) customer issues best describes the reason you wanted to talk to them?
(Shows ~nottakingit a list of common California Public Employees Retirement System (CalPERS) problems)
~nottakingit: "Get financial advice" was why I was trying to call.

~nottakingit's review of California Public Employees Retirement System (CalPERS) customer service

GetHuman: So how would you sum up your experience for GetHuman's California Public Employees Retirement System (CalPERS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nottakingit: * people gave completely opposite answers in the same phone conversation. They were clearly lying to shorten the phone call.
GetHuman: Let's quantify your experience contacting California Public Employees Retirement System (CalPERS). On a scale of 1 to 5, how easy is it go get help on a California Public Employees Retirement System (CalPERS) problem?
~nottakingit: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nottakingit: I'd give them a five out of five on communication.
GetHuman: And what about California Public Employees Retirement System (CalPERS)'s ability to quickly and effectively address your problem?
~nottakingit: For that I would say five out of five.
GetHuman: And finally- any advice for other California Public Employees Retirement System (CalPERS) customers?
~nottakingit: Call them early in the day or late. Don't forget any personal or account information you might need for California Public Employees Retirement System (CalPERS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nottakingit taken from his California Public Employees Retirement System (CalPERS) customer service problem that occurred on November 16th, 2017.

California Public Employees Retirement System (CalPERS)

5.00 of 5 stars | 6 reviews

~nottakingit's California Public Employees Retirement System (CalPERS) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like California Public Employees Retirement System (CalPERS), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with California Public Employees Retirement System (CalPERS) in any way.

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