2K Sports: On *k** it keeps saying *k servers are temporar...

A 2K Sports customer review by GetHuman user GetHuman-packerda from December 8th, 2017

Background on GetHuman-packerda's case

GetHuman: GetHuman-packerda - can you tell our other 2K Sports customers when your case took place?
GetHuman-packerda: Sure. It was late at night, on December 1st.
GetHuman: Did you reach out to 2K Sports, and if so, how?
GetHuman-packerda: I used a help page I found on the GetHuman 2K Sports customer service contact info page: Contact 2K Sports Customer Service
GetHuman: And which of these common 2K Sports customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-packerda a list of common 2K Sports problems)
GetHuman-packerda: "In-App Purchases" was why I was trying to contact.

GetHuman-packerda's review of 2K Sports customer service

GetHuman: So how would you sum up your experience for GetHuman's 2K Sports customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-packerda: On *k** it keeps saying *k servers are temporarily down check back later
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-packerda: It want let me connect to *k servers
GetHuman: Let's quantify your experience contacting 2K Sports. On a scale of 1 to 5, how easy is it go get help on a 2K Sports problem?
GetHuman-packerda: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-packerda: I'd give them a five out of five on communication.
GetHuman: And what about 2K Sports's ability to quickly and effectively address your problem?
GetHuman-packerda: For that I would say five out of five.
GetHuman: And finally- any advice for other 2K Sports customers?
GetHuman-packerda: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for 2K Sports to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-packerda taken from his 2K Sports customer service problem that occurred on December 1st, 2017.

2K Sports

3.00 of 5 stars | 90 reviews

GetHuman-packerda's 2K Sports Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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they banned me for no reason
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