39dollarglasses.com: Too lengthy to write. But short version. Sungla...
A 39dollarglasses.com customer review by GetHuman user ~tuxdentist from November 19th, 2017
Background on ~tuxdentist's case
GetHuman: ~tuxdentist - can you tell our other 39dollarglasses.com customers when your case took place?
~tuxdentist: Yes I can. It was evening, on November 13th.
GetHuman: Did you reach out to 39dollarglasses.com, and if so, how?
GetHuman: And which of these common 39dollarglasses.com customer issues best describes the reason you wanted to talk to them?
(Shows ~tuxdentist a list of common 39dollarglasses.com problems)
~tuxdentist: "Cancel order" was why I was trying to call.
~tuxdentist's review of 39dollarglasses.com customer service
GetHuman: So how would you sum up your experience for GetHuman's 39dollarglasses.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tuxdentist: Too lengthy to write. But short version. Sunglasses ordered on *********. messed up, redone and finally arrived on *****. Rx wrong. Sent back, supposed to get them on *****. The only thing they offered was *nd day air delivery. I asked for overnight and was told "I can't do that". This company seems to be aloof with me. This was my first experience with them and it was terrible. By the way, they really don't have much in the way of $**.
GetHuman: Let's quantify your experience contacting 39dollarglasses.com. On a scale of 1 to 5, how easy is it go get help on a 39dollarglasses.com problem?
~tuxdentist: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tuxdentist: I'd give them a five out of five on communication.
GetHuman: And what about 39dollarglasses.com's ability to quickly and effectively address your problem?
~tuxdentist: For that I would say five out of five.
GetHuman: And finally- any advice for other 39dollarglasses.com customers?
~tuxdentist: Call them early in the day or late. Don't forget any personal or account information you might need for 39dollarglasses.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tuxdentist taken from his 39dollarglasses.com customer service problem that occurred on November 13th, 2017.
39dollarglasses.com
3.50 of 5 stars | 2 reviews
~tuxdentist's 39dollarglasses.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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