3M Company: This is not the best way to contact the company...
A 3M Company customer review by GetHuman user GetHuman-259318 from November 12th, 2017
Background on GetHuman-259318's case
GetHuman: GetHuman-259318 - can you tell our other 3M Company customers when your case took place?
GetHuman-259318: Yup. It was morning, on November 10th.
GetHuman: Did you reach out to 3M Company, and if so, how?
GetHuman: And which of these common 3M Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-259318 a list of common 3M Company problems)
GetHuman-259318: "Returns" was why I was trying to call.
GetHuman-259318's review of 3M Company customer service
GetHuman: So how would you sum up your experience for GetHuman's 3M Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-259318: This is not the best way to contact the company. Call the main number on their website to talk to someone who can help.
GetHuman: Let's quantify your experience contacting 3M Company. On a scale of 1 to 5, how easy is it go get help on a 3M Company problem?
GetHuman-259318: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-259318: I'd give them a three out of five on communication.
GetHuman: And what about 3M Company's ability to quickly and effectively address your problem?
GetHuman-259318: For that I would say five out of five.
GetHuman: And finally- any advice for other 3M Company customers?
GetHuman-259318: Call them early in the day or late. Don't forget any personal or account information you might need for 3M Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-259318 taken from his 3M Company customer service problem that occurred on November 10th, 2017.
3M Company
5.00 of 5 stars | 8 reviews
GetHuman-259318's 3M Company Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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