3M Select: Failed to solve or answer questions. Numerous p...

A 3M Select customer review by GetHuman user ~disgruntled from November 9th, 2017

Background on ~disgruntled's case

GetHuman: ~disgruntled - can you tell our other 3M Select customers when your case took place?
~disgruntled: Yes I can. It was late at night, on November 1st.
GetHuman: Did you reach out to 3M Select, and if so, how?
~disgruntled: I used the 0845-604-3697 number I found for on the GetHuman 3M Select customer phone number page I was on: 3M Select Customer Service Phone Number
GetHuman: And which of these common 3M Select customer issues best describes the reason you wanted to talk to them?
(Shows ~disgruntled a list of common 3M Select problems)
~disgruntled: "Complaint" was why I was trying to call.

~disgruntled's review of 3M Select customer service

GetHuman: So how would you sum up your experience for GetHuman's 3M Select customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgruntled: Failed to solve or answer questions. Numerous promises for call backs, all failed. WOULD NOT RECOMMEND.
GetHuman: Let's quantify your experience contacting 3M Select. On a scale of 1 to 5, how easy is it go get help on a 3M Select problem?
~disgruntled: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgruntled: I'd give them a two out of five on communication.
GetHuman: And what about 3M Select's ability to quickly and effectively address your problem?
~disgruntled: For that I would say five out of five.
GetHuman: And finally- any advice for other 3M Select customers?
~disgruntled: Call them early in the day or late. Don't forget any personal or account information you might need for 3M Select to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgruntled taken from his 3M Select customer service problem that occurred on November 1st, 2017.

3M Select

2.00 of 5 stars | 1 reviews

~disgruntled's 3M Select Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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