4Shared.com: Please Help Me . . *why does everytime i try...

A 4Shared.com customer review by GetHuman user ~Mramdan from November 11th, 2017

Background on ~Mramdan's case

GetHuman: ~Mramdan - can you tell our other 4Shared.com customers when your case took place?
~Mramdan: Yes. It was morning, on November 1st.
GetHuman: Did you reach out to 4Shared.com, and if so, how?
~Mramdan: I used a email I found on the GetHuman 4Shared.com customer service contact info page: Contact 4Shared.com Customer Service
GetHuman: And which of these common 4Shared.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Mramdan a list of common 4Shared.com problems)
~Mramdan: "Update account information" was why I was trying to contact.

~Mramdan's review of 4Shared.com customer service

GetHuman: So how would you sum up your experience for GetHuman's 4Shared.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mramdan: Please Help Me . . *why does everytime i try * open the webpage *shared, it'll state that the webpage is not available??*i can open facebook and other sites but not *shared!! my friend said that he can still open *shared, but why not me! i never did anything * able the site * be not found?!
GetHuman: Let's quantify your experience contacting 4Shared.com. On a scale of 1 to 5, how easy is it go get help on a 4Shared.com problem?
~Mramdan: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mramdan: I'd give them a three out of five on communication.
GetHuman: And what about 4Shared.com's ability to quickly and effectively address your problem?
~Mramdan: For that I would say two out of five.
GetHuman: And finally- any advice for other 4Shared.com customers?
~Mramdan: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for 4Shared.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mramdan taken from his 4Shared.com customer service problem that occurred on November 1st, 2017.

4Shared.com

1.00 of 5 stars | 7 reviews

~Mramdan's 4Shared.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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