AE.com: I LOVE American Eagle so much! the people alway...
A AE.com customer review by GetHuman user ~american eagle:) from November 10th, 2017
Background on ~american eagle:)'s case
GetHuman: ~american eagle:) - can you tell our other AE.com customers when your case took place?
~american eagle:): Sure. It was middle of the night, on November 7th.
GetHuman: Did you reach out to AE.com, and if so, how?
GetHuman: And which of these common AE.com customer issues best describes the reason you wanted to talk to them?
(Shows ~american eagle:) a list of common AE.com problems)
~american eagle:): "Returns" was why I was trying to call.
~american eagle:)'s review of AE.com customer service
GetHuman: So how would you sum up your experience for GetHuman's AE.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~american eagle:): I LOVE American Eagle so much! the people always greet me at the door and help me find whats right for me:)
GetHuman: Let's quantify your experience contacting AE.com. On a scale of 1 to 5, how easy is it go get help on a AE.com problem?
~american eagle:): I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~american eagle:): I'd give them a two out of five on communication.
GetHuman: And what about AE.com's ability to quickly and effectively address your problem?
~american eagle:): For that I would say five out of five.
GetHuman: And finally- any advice for other AE.com customers?
~american eagle:): Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AE.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~american eagle:) taken from his AE.com customer service problem that occurred on November 7th, 2017.
AE.com
3.25 of 5 stars | 1 reviews
~american eagle:)'s AE.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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