Aeropostale.com: I'll never purchase anything from aeropostale a...
A Aeropostale.com customer review by GetHuman user ~Jack from November 19th, 2017
Background on ~Jack's case
GetHuman: ~Jack - can you tell our other Aeropostale.com customers when your case took place?
~Jack: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to Aeropostale.com, and if so, how?
GetHuman: And which of these common Aeropostale.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jack a list of common Aeropostale.com problems)
~Jack: "Make a purchase" was why I was trying to call.
~Jack's review of Aeropostale.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Aeropostale.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jack: I'll never purchase anything from aeropostale a gain. I ordered from its website. They already took my money but i never reciever my order. I can't never contact them! I'm very frustrated. They have a worst customer service ever! Please be awared of this!
GetHuman: Let's quantify your experience contacting Aeropostale.com. On a scale of 1 to 5, how easy is it go get help on a Aeropostale.com problem?
~Jack: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jack: I'd give them a one out of five on communication.
GetHuman: And what about Aeropostale.com's ability to quickly and effectively address your problem?
~Jack: For that I would say one out of five.
GetHuman: And finally- any advice for other Aeropostale.com customers?
~Jack: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Aeropostale.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jack taken from his Aeropostale.com customer service problem that occurred on November 10th, 2017.
Aeropostale.com
1.00 of 5 stars | 9 reviews
~Jack's Aeropostale.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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