American Standard Companies, Inc.: After ** years of replacement faucets the girl...

A American Standard Companies, Inc. customer review by GetHuman user ~Alien1 from November 26th, 2017

Background on ~Alien1's case

GetHuman: ~Alien1 - can you tell our other American Standard Companies, Inc. customers when your case took place?
~Alien1: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to American Standard Companies, Inc., and if so, how?
~Alien1: I used the 800-442-1902 number I found for on the GetHuman American Standard Companies, Inc. customer phone number page I was on: American Standard Companies, Inc. Customer Service Phone Number
GetHuman: And which of these common American Standard Companies, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Alien1 a list of common American Standard Companies, Inc. problems)
~Alien1: "Complaint" was why I was trying to call.

~Alien1's review of American Standard Companies, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's American Standard Companies, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Alien1: After ** years of replacement faucets the girl told me I need to send them a copy of my receipt. Replacements have been a courtesy up to now and she could not do this. So much for a lifetime warrenty. Will not buy American Standard again. Paid more based on their warrenty.
GetHuman: Let's quantify your experience contacting American Standard Companies, Inc.. On a scale of 1 to 5, how easy is it go get help on a American Standard Companies, Inc. problem?
~Alien1: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Alien1: I'd give them a three out of five on communication.
GetHuman: And what about American Standard Companies, Inc.'s ability to quickly and effectively address your problem?
~Alien1: For that I would say two out of five.
GetHuman: And finally- any advice for other American Standard Companies, Inc. customers?
~Alien1: Call them early in the day or late. Don't forget any personal or account information you might need for American Standard Companies, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Alien1 taken from his American Standard Companies, Inc. customer service problem that occurred on November 17th, 2017.

American Standard Companies, Inc.

1.00 of 5 stars | 4 reviews

~Alien1's American Standard Companies, Inc. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like American Standard Companies, Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with American Standard Companies, Inc. in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!