David's Bridal: After a number of attempts I got Sarah who went...
A David's Bridal customer review by GetHuman user GetHuman-410330 from November 28th, 2017
Background on GetHuman-410330's case
GetHuman: GetHuman-410330 - can you tell our other David's Bridal customers when your case took place?
GetHuman-410330: Yes I can. It was middle of the night, on November 19th.
GetHuman: Did you reach out to David's Bridal, and if so, how?
GetHuman: And which of these common David's Bridal customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-410330 a list of common David's Bridal problems)
GetHuman-410330: "Warranty claim" was why I was trying to call.
GetHuman-410330's review of David's Bridal customer service
GetHuman: So how would you sum up your experience for GetHuman's David's Bridal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-410330: After a number of attempts I got Sarah who went and checked our order which had not gone through then we spoke to Wendy who was very efficient and we placed a new order.*You just have to keep trying
GetHuman: Let's quantify your experience contacting David's Bridal. On a scale of 1 to 5, how easy is it go get help on a David's Bridal problem?
GetHuman-410330: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-410330: I'd give them a one out of five on communication.
GetHuman: And what about David's Bridal's ability to quickly and effectively address your problem?
GetHuman-410330: For that I would say five out of five.
GetHuman: And finally- any advice for other David's Bridal customers?
GetHuman-410330: Call them early in the day or late. Don't forget any personal or account information you might need for David's Bridal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-410330 taken from his David's Bridal customer service problem that occurred on November 19th, 2017.