Air Rattle LLC: This company messed up my order not once but tw...
A Air Rattle LLC customer review by GetHuman user GetHuman-171553 from November 14th, 2017
Background on GetHuman-171553's case
GetHuman: GetHuman-171553 - can you tell our other Air Rattle LLC customers when your case took place?
GetHuman-171553: Yup. It was afternoon, on November 11th.
GetHuman: Did you reach out to Air Rattle LLC, and if so, how?
GetHuman: And which of these common Air Rattle LLC customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-171553 a list of common Air Rattle LLC problems)
GetHuman-171553: "Complaint" was why I was trying to call.
GetHuman-171553's review of Air Rattle LLC customer service
GetHuman: So how would you sum up your experience for GetHuman's Air Rattle LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-171553: This company messed up my order not once but twice, and to make it worse my father ordered merchandise as well, and they messed up on his order twice. The order was not a difficult one. When we contracted the company each time they did not really seem to care or want to solve the issue. It required me getting upset and angry for them to make an effort
GetHuman: Let's quantify your experience contacting Air Rattle LLC. On a scale of 1 to 5, how easy is it go get help on a Air Rattle LLC problem?
GetHuman-171553: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-171553: I'd give them a four out of five on communication.
GetHuman: And what about Air Rattle LLC's ability to quickly and effectively address your problem?
GetHuman-171553: For that I would say one out of five.
GetHuman: And finally- any advice for other Air Rattle LLC customers?
GetHuman-171553: Call them early in the day or late. Don't forget any personal or account information you might need for Air Rattle LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-171553 taken from his Air Rattle LLC customer service problem that occurred on November 11th, 2017.