Air Rattle: ******* horrible customer service, their custom...

A Air Rattle customer review by GetHuman user ~One Severely Pissed off Custom from November 13th, 2017

Background on ~One Severely Pissed off Custom's case

GetHuman: ~One Severely Pissed off Custom - can you tell our other Air Rattle customers when your case took place?
~One Severely Pissed off Custom: Yes. It was morning, on November 9th.
GetHuman: Did you reach out to Air Rattle, and if so, how?
~One Severely Pissed off Custom: I used the 805-823-8131 number I found for on the GetHuman Air Rattle customer phone number page I was on: Air Rattle Customer Service Phone Number
GetHuman: And which of these common Air Rattle customer issues best describes the reason you wanted to talk to them?
(Shows ~One Severely Pissed off Custom a list of common Air Rattle problems)
~One Severely Pissed off Custom: "Returns" was why I was trying to call.

~One Severely Pissed off Custom's review of Air Rattle customer service

GetHuman: So how would you sum up your experience for GetHuman's Air Rattle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~One Severely Pissed off Custom: ******* horrible customer service, their customer support number is a ******* joke, you don't even talk to a real person. Then the ******* robot on the other end tells you to email them. Well hard to ******* do that when their Email doesn't work! Very unsatisfied customer, won't be returning here for ANYTHING.
GetHuman: Let's quantify your experience contacting Air Rattle. On a scale of 1 to 5, how easy is it go get help on a Air Rattle problem?
~One Severely Pissed off Custom: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~One Severely Pissed off Custom: I'd give them a four out of five on communication.
GetHuman: And what about Air Rattle's ability to quickly and effectively address your problem?
~One Severely Pissed off Custom: For that I would say one out of five.
GetHuman: And finally- any advice for other Air Rattle customers?
~One Severely Pissed off Custom: Call them early in the day or late. Don't forget any personal or account information you might need for Air Rattle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~One Severely Pissed off Custom taken from his Air Rattle customer service problem that occurred on November 9th, 2017.

Air Rattle

1.15 of 5 stars | 4 reviews

~One Severely Pissed off Custom's Air Rattle Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Air Rattle, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Air Rattle in any way.

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