Better Business Bureau: All BBB numbers are automated and selecting opt...

A Better Business Bureau customer review by GetHuman user ~ANON from November 26th, 2017

Background on ~ANON's case

GetHuman: ~ANON - can you tell our other Better Business Bureau customers when your case took place?
~ANON: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to Better Business Bureau, and if so, how?
~ANON: I used the 703-276-0100 number I found for on the GetHuman Better Business Bureau customer phone number page I was on: Better Business Bureau Customer Service Phone Number
GetHuman: And which of these common Better Business Bureau customer issues best describes the reason you wanted to talk to them?
(Shows ~ANON a list of common Better Business Bureau problems)
~ANON: "Local services" was why I was trying to call.

~ANON's review of Better Business Bureau customer service

GetHuman: So how would you sum up your experience for GetHuman's Better Business Bureau customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ANON: All BBB numbers are automated and selecting option to speak to a rep just says they are closed and call back during business hours. I called during business hours ... go figure. The BBB does NOTHING anyways so stop wasting your time, REVOLUTION is the only thing that will change GOVERNMENTS and corrupt companies!!!
GetHuman: Let's quantify your experience contacting Better Business Bureau. On a scale of 1 to 5, how easy is it go get help on a Better Business Bureau problem?
~ANON: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ANON: I'd give them a four out of five on communication.
GetHuman: And what about Better Business Bureau's ability to quickly and effectively address your problem?
~ANON: For that I would say five out of five.
GetHuman: And finally- any advice for other Better Business Bureau customers?
~ANON: Call them early in the day or late. Don't forget any personal or account information you might need for Better Business Bureau to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ANON taken from his Better Business Bureau customer service problem that occurred on November 16th, 2017.

Better Business Bureau

3.00 of 5 stars | 24 reviews

~ANON's Better Business Bureau Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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