Allegiant: Never got to talk to anyone...they hung up on m...
A Allegiant customer review by GetHuman user ~Brenda Douglas from November 15th, 2017
Background on ~Brenda Douglas's case
GetHuman: ~Brenda Douglas - can you tell our other Allegiant customers when your case took place?
~Brenda Douglas: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Brenda Douglas a list of common Allegiant problems)
~Brenda Douglas: "Refund Flight" was why I was trying to call.
~Brenda Douglas's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brenda Douglas: Never got to talk to anyone...they hung up on me...honestly if I'd known about this lack of service I would have not booked allegiant..and will NEVER use them again
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Brenda Douglas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brenda Douglas: I'd give them a four out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Brenda Douglas: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Brenda Douglas: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brenda Douglas taken from his Allegiant customer service problem that occurred on November 12th, 2017.