Allegiant: web site *****, will not work to book airline t...
A Allegiant customer review by GetHuman user ~Kevin Edwards from November 16th, 2017
Background on ~Kevin Edwards's case
GetHuman: ~Kevin Edwards - can you tell our other Allegiant customers when your case took place?
~Kevin Edwards: Yup. It was morning, on November 8th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Kevin Edwards a list of common Allegiant problems)
~Kevin Edwards: "Make a booking" was why I was trying to call.
~Kevin Edwards's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kevin Edwards: web site *****, will not work to book airline tickets. Cant get thru to book tickets on ****. your service ***** big time, why are you still in business ???.think of the business you people loose in this situation. or maybe you can raise your fees more to cover you lost business..and poor service to your customers.....thanks for nothing. kevin Edwards, Edwardsk*@MACHLINK.COM. ***-***-****
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Kevin Edwards: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kevin Edwards: I'd give them a one out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Kevin Edwards: For that I would say two out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Kevin Edwards: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kevin Edwards taken from his Allegiant customer service problem that occurred on November 8th, 2017.