Reached Angie's List human within * minutes, th...
A Angie's List customer review by GetHuman user GetHuman-108246 from November 24th, 2017
Background on GetHuman-108246's case
GetHuman: GetHuman-108246 - can you tell our other Angie's List customers when your case took place?
GetHuman-108246: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Angie's List, and if so, how?
GetHuman: And which of these common Angie's List customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-108246 a list of common Angie's List problems)
GetHuman-108246: "Update account information" was why I was trying to call.
GetHuman-108246's review of Angie's List customer service
GetHuman: So how would you sum up your experience for GetHuman's Angie's List customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-108246: Reached Angie's List human within * minutes, then another * minutes to speak to someone specific to my needs. They promised to send a refund form. Will have to wait and see whether a refund is forthcoming.
GetHuman: Let's quantify your experience contacting Angie's List. On a scale of 1 to 5, how easy is it go get help on a Angie's List problem?
GetHuman-108246: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-108246: I'd give them a three out of five on communication.
GetHuman: And what about Angie's List's ability to quickly and effectively address your problem?
GetHuman-108246: For that I would say five out of five.
GetHuman: And finally- any advice for other Angie's List customers?
GetHuman-108246: Call them early in the day or late. Don't forget any personal or account information you might need for Angie's List to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-108246 taken from his Angie's List customer service problem that occurred on November 17th, 2017.