BCBG.com: You guys make the WORST purses EVER!!! I bought...

A BCBG.com customer review by GetHuman user GetHuman-351849 from November 8th, 2017

Background on GetHuman-351849's case

GetHuman: GetHuman-351849 - can you tell our other BCBG.com customers when your case took place?
GetHuman-351849: Yes. It was afternoon, on October 31st.
GetHuman: Did you reach out to BCBG.com, and if so, how?
GetHuman-351849: I used the 888-236-2224 number I found for on the GetHuman BCBG.com customer phone number page I was on: BCBG.com Customer Service Phone Number
GetHuman: And which of these common BCBG.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-351849 a list of common BCBG.com problems)
GetHuman-351849: "Complaint" was why I was trying to contact.

GetHuman-351849's review of BCBG.com customer service

GetHuman: So how would you sum up your experience for GetHuman's BCBG.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-351849: You guys make the WORST purses EVER!!! I bought a $*** purse *got it at Burlington Coat Factory for $*** :)*and the purse TORE RIGHT DOWN THE MIDDLE OF A POCKET!!! I want you people to put more quality in your things so that i won't have to go through this again if I ever decide to buy your merchandise again. Thank you for listening. **( X(
GetHuman: Let's quantify your experience contacting BCBG.com. On a scale of 1 to 5, how easy is it go get help on a BCBG.com problem?
GetHuman-351849: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-351849: I'd give them a one out of five on communication.
GetHuman: And what about BCBG.com's ability to quickly and effectively address your problem?
GetHuman-351849: For that I would say one out of five.
GetHuman: And finally- any advice for other BCBG.com customers?
GetHuman-351849: Call them early in the day or late. Don't forget any personal or account information you might need for BCBG.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-351849 taken from his BCBG.com customer service problem that occurred on October 31st, 2017.


1.00 of 5 stars | 1 reviews

GetHuman-351849's BCBG.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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