BCBG: You guys make the WORST purses EVER!!! I bought...
A BCBG customer review by GetHuman user GetHuman-351849 from November 8th, 2017
Background on GetHuman-351849's case
GetHuman: GetHuman-351849 - can you tell our other BCBG customers when your case took place?
GetHuman-351849: Yes. It was afternoon, on October 31st.
GetHuman: Did you reach out to BCBG, and if so, how?
GetHuman: And which of these common BCBG customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-351849 a list of common BCBG problems)
GetHuman-351849: "Complaint" was why I was trying to call.
GetHuman-351849's review of BCBG customer service
GetHuman: So how would you sum up your experience for GetHuman's BCBG customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-351849: You guys make the WORST purses EVER!!! I bought a $*** purse *got it at Burlington Coat Factory for $*** :)*and the purse TORE RIGHT DOWN THE MIDDLE OF A POCKET!!! I want you people to put more quality in your things so that i won't have to go through this again if I ever decide to buy your merchandise again. Thank you for listening. **( X(
GetHuman: Let's quantify your experience contacting BCBG. On a scale of 1 to 5, how easy is it go get help on a BCBG problem?
GetHuman-351849: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-351849: I'd give them a one out of five on communication.
GetHuman: And what about BCBG's ability to quickly and effectively address your problem?
GetHuman-351849: For that I would say one out of five.
GetHuman: And finally- any advice for other BCBG customers?
GetHuman-351849: Call them early in the day or late. Don't forget any personal or account information you might need for BCBG to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-351849 taken from his BCBG customer service problem that occurred on October 31st, 2017.
BCBG
1.00 of 5 stars | 1 reviews
GetHuman-351849's BCBG Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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