BJ's Restaurants, Inc.: I called since the local store is never able to...

A BJ's Restaurants, Inc. customer review by GetHuman user ~Gary from November 15th, 2017

Background on ~Gary 's case

GetHuman: ~Gary - can you tell our other BJ's Restaurants, Inc. customers when your case took place?
~Gary : Sure. It was middle of the night, on November 9th.
GetHuman: Did you reach out to BJ's Restaurants, Inc., and if so, how?
~Gary : I used the 888-566-0060 number I found for on the GetHuman BJ's Restaurants, Inc. customer phone number page I was on: BJ's Restaurants, Inc. Customer Service Phone Number
GetHuman: And which of these common BJ's Restaurants, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary a list of common BJ's Restaurants, Inc. problems)
~Gary : "Make a reservation" was why I was trying to contact.

~Gary 's review of BJ's Restaurants, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's BJ's Restaurants, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary : I called since the local store is never able to get errors corrected by the rewards program. That is bad enough but I was transferred to someone's personal voice mail without identification of connection, if any, to the program. A check was not credited on Monday. I am trying to get that fixed.
GetHuman: Let's quantify your experience contacting BJ's Restaurants, Inc.. On a scale of 1 to 5, how easy is it go get help on a BJ's Restaurants, Inc. problem?
~Gary : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary : I'd give them a five out of five on communication.
GetHuman: And what about BJ's Restaurants, Inc.'s ability to quickly and effectively address your problem?
~Gary : For that I would say five out of five.
GetHuman: And finally- any advice for other BJ's Restaurants, Inc. customers?
~Gary : Call them early in the day or late. Don't forget any personal or account information you might need for BJ's Restaurants, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary taken from his BJ's Restaurants, Inc. customer service problem that occurred on November 9th, 2017.

BJ's Restaurants, Inc.

5.00 of 5 stars | 6 reviews

~Gary 's BJ's Restaurants, Inc. Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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