BJ's Restaurants, Inc.: Outstanding! Our *st visit to your Escondido, c...

A BJ's Restaurants, Inc. customer review by GetHuman user ~Sharon & Marvin Currier from November 15th, 2017

Background on ~Sharon & Marvin Currier's case

GetHuman: ~Sharon & Marvin Currier - can you tell our other BJ's Restaurants, Inc. customers when your case took place?
~Sharon & Marvin Currier: Yeah. It was morning, on November 8th.
GetHuman: Did you reach out to BJ's Restaurants, Inc., and if so, how?
~Sharon & Marvin Currier: I used the 888-566-0060 number I found for on the GetHuman BJ's Restaurants, Inc. customer phone number page I was on: BJ's Restaurants, Inc. Customer Service Phone Number
GetHuman: And which of these common BJ's Restaurants, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Sharon & Marvin Currier a list of common BJ's Restaurants, Inc. problems)
~Sharon & Marvin Currier: "Delivery problem" was why I was trying to contact.

~Sharon & Marvin Currier's review of BJ's Restaurants, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's BJ's Restaurants, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sharon & Marvin Currier: Outstanding! Our *st visit to your Escondido, ca rest. Justina greet us, was professional, friendly & helpful. Ashley was our server and she was absolutely amazing! She remembered the kids from when they came in with their parents, even what they ordered. She was professional, very knowledgeable, friendly, & was ahead of any thing we might need. She did suggestive selling but in a very polite, helpful way. She checked back throughout the meal. She made the experience a lot of fun! Also, Deseree brought our food , she was careful, friendly, helpful & professional. We asked to speak to the manager, Jill came right over, was also very professional, yet friendly, supportive & helpful. And last but not least, a young man named Charles, it was his *st day, he was constantly helping others & working and came over took plates off our table to give us more room and asked if he could get anything for us. All & all you are extremely fortunate, (as are we), to have Ashley & the others,
GetHuman: Let's quantify your experience contacting BJ's Restaurants, Inc.. On a scale of 1 to 5, how easy is it go get help on a BJ's Restaurants, Inc. problem?
~Sharon & Marvin Currier: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sharon & Marvin Currier: I'd give them a five out of five on communication.
GetHuman: And what about BJ's Restaurants, Inc.'s ability to quickly and effectively address your problem?
~Sharon & Marvin Currier: For that I would say five out of five.
GetHuman: And finally- any advice for other BJ's Restaurants, Inc. customers?
~Sharon & Marvin Currier: Call them early in the day or late. Don't forget any personal or account information you might need for BJ's Restaurants, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sharon & Marvin Currier taken from his BJ's Restaurants, Inc. customer service problem that occurred on November 8th, 2017.

BJ's Restaurants, Inc.

5.00 of 5 stars | 6 reviews

~Sharon & Marvin Currier's BJ's Restaurants, Inc. Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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