BJ's Restaurants, Inc.: Southern Fried Chicken appetizer was a dried ou...

A BJ's Restaurants, Inc. customer review by GetHuman user ~disgruntled diner from November 22nd, 2017

Background on ~disgruntled diner's case

GetHuman: ~disgruntled diner - can you tell our other BJ's Restaurants, Inc. customers when your case took place?
~disgruntled diner: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to BJ's Restaurants, Inc., and if so, how?
~disgruntled diner: I used the 888-566-0060 number I found for on the GetHuman BJ's Restaurants, Inc. customer phone number page I was on: BJ's Restaurants, Inc. Customer Service Phone Number
GetHuman: And which of these common BJ's Restaurants, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~disgruntled diner a list of common BJ's Restaurants, Inc. problems)
~disgruntled diner: "Cancel a reservation" was why I was trying to contact.

~disgruntled diner's review of BJ's Restaurants, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's BJ's Restaurants, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgruntled diner: Southern Fried Chicken appetizer was a dried out glorified chicken tender. Pizza head no sauce. Pizza was planned. Fried artichokes with shower. More sour than pickles. Waiter was not attentive. Best Buy has several times before asking how everything was. Had to call him over and had to wait. Not a good experience.
GetHuman: Let's quantify your experience contacting BJ's Restaurants, Inc.. On a scale of 1 to 5, how easy is it go get help on a BJ's Restaurants, Inc. problem?
~disgruntled diner: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgruntled diner: I'd give them a four out of five on communication.
GetHuman: And what about BJ's Restaurants, Inc.'s ability to quickly and effectively address your problem?
~disgruntled diner: For that I would say five out of five.
GetHuman: And finally- any advice for other BJ's Restaurants, Inc. customers?
~disgruntled diner: Call them early in the day or late. Don't forget any personal or account information you might need for BJ's Restaurants, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgruntled diner taken from his BJ's Restaurants, Inc. customer service problem that occurred on November 19th, 2017.

BJ's Restaurants, Inc.

5.00 of 5 stars | 6 reviews

~disgruntled diner's BJ's Restaurants, Inc. Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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