BJ's Restaurants, Inc.: Twice I have been charged **.** for Cajun pasta...
A BJ's Restaurants, Inc. customer review by GetHuman user ~Bonnie from November 26th, 2017
Background on ~Bonnie's case
GetHuman: ~Bonnie - can you tell our other BJ's Restaurants, Inc. customers when your case took place?
~Bonnie: Yeah. It was evening, on November 24th.
GetHuman: Did you reach out to BJ's Restaurants, Inc., and if so, how?
GetHuman: And which of these common BJ's Restaurants, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Bonnie a list of common BJ's Restaurants, Inc. problems)
~Bonnie: "Delivery problem" was why I was trying to contact.
~Bonnie's review of BJ's Restaurants, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's BJ's Restaurants, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bonnie: Twice I have been charged **.** for Cajun pasta with no meat. The pasta without meat says **.**. Not sure if cash register wrong or is "maybe they won't notice"
GetHuman: Let's quantify your experience contacting BJ's Restaurants, Inc.. On a scale of 1 to 5, how easy is it go get help on a BJ's Restaurants, Inc. problem?
~Bonnie: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bonnie: I'd give them a five out of five on communication.
GetHuman: And what about BJ's Restaurants, Inc.'s ability to quickly and effectively address your problem?
~Bonnie: For that I would say five out of five.
GetHuman: And finally- any advice for other BJ's Restaurants, Inc. customers?
~Bonnie: Call them early in the day or late. Don't forget any personal or account information you might need for BJ's Restaurants, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bonnie taken from his BJ's Restaurants, Inc. customer service problem that occurred on November 24th, 2017.