So I walk into Banner Bank in Blaine with a tho...
A Banner Bank customer review by GetHuman user ~cogs1 from November 17th, 2017
Background on ~cogs1's case
GetHuman: ~cogs1 - can you tell our other Banner Bank customers when your case took place?
~cogs1: Sure. It was morning, on November 10th.
GetHuman: Did you reach out to Banner Bank, and if so, how?
GetHuman: And which of these common Banner Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~cogs1 a list of common Banner Bank problems)
~cogs1: "Setup an account" was why I was trying to call.
~cogs1's review of Banner Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Banner Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cogs1: So I walk into Banner Bank in Blaine with a thousand bucks to open an account. I am greeted by * tellers. No other customers are in the bank. They tell me the new accounts person was out to lunch and would not be back till tomorrow. * hour lunches? * insubordinates doing nothing? No wonder Banks are FAILING!!!!!
GetHuman: Let's quantify your experience contacting Banner Bank. On a scale of 1 to 5, how easy is it go get help on a Banner Bank problem?
~cogs1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cogs1: I'd give them a four out of five on communication.
GetHuman: And what about Banner Bank's ability to quickly and effectively address your problem?
~cogs1: For that I would say five out of five.
GetHuman: And finally- any advice for other Banner Bank customers?
~cogs1: Call them early in the day or late. Don't forget any personal or account information you might need for Banner Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cogs1 taken from his Banner Bank customer service problem that occurred on November 10th, 2017.