BathandBodyWorks.com: Tried to buy gift card from VA for my daughter...

A BathandBodyWorks.com customer review by GetHuman user ~grg from November 14th, 2017

Background on ~grg's case

GetHuman: ~grg - can you tell our other BathandBodyWorks.com customers when your case took place?
~grg: Yes. It was middle of the night, on November 7th.
GetHuman: Did you reach out to BathandBodyWorks.com, and if so, how?
~grg: I used the 800-756-5005 number I found for on the GetHuman BathandBodyWorks.com customer phone number page I was on: BathandBodyWorks.com Customer Service Phone Number
GetHuman: And which of these common BathandBodyWorks.com customer issues best describes the reason you wanted to talk to them?
(Shows ~grg a list of common BathandBodyWorks.com problems)
~grg: "Make a purchase" was why I was trying to call.

~grg's review of BathandBodyWorks.com customer service

GetHuman: So how would you sum up your experience for GetHuman's BathandBodyWorks.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~grg: Tried to buy gift card from VA for my daughter in Canada. Customer support said yes call the store in Hamilton Ontario. Store says no, can't take phone credit cards, also didn't understand that US or CDN dollars does not matter because the credit card company takes care of that. Most disappointing! Can not buy a card in the US and mail it because it won't work in Canada and vise versa. Ultimately no way to give my daughter a Bath and Body Works gift card.
GetHuman: Let's quantify your experience contacting BathandBodyWorks.com. On a scale of 1 to 5, how easy is it go get help on a BathandBodyWorks.com problem?
~grg: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~grg: I'd give them a five out of five on communication.
GetHuman: And what about BathandBodyWorks.com's ability to quickly and effectively address your problem?
~grg: For that I would say five out of five.
GetHuman: And finally- any advice for other BathandBodyWorks.com customers?
~grg: Call them early in the day or late. Don't forget any personal or account information you might need for BathandBodyWorks.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~grg taken from his BathandBodyWorks.com customer service problem that occurred on November 7th, 2017.

BathandBodyWorks.com

5.00 of 5 stars | 10 reviews

~grg's BathandBodyWorks.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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