Checks in the Mail: Be Warned!!! When you pay extra for *nd Day ****...

A Checks in the Mail customer review by GetHuman user ~extremely pissed from November 23rd, 2017

Background on ~extremely pissed's case

GetHuman: ~extremely pissed - can you tell our other Checks in the Mail customers when your case took place?
~extremely pissed: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to Checks in the Mail, and if so, how?
~extremely pissed: I used the 800-733-4443 number I found for on the GetHuman Checks in the Mail customer phone number page I was on: Checks in the Mail Customer Service Phone Number
GetHuman: And which of these common Checks in the Mail customer issues best describes the reason you wanted to talk to them?
(Shows ~extremely pissed a list of common Checks in the Mail problems)
~extremely pissed: "None of those really matches why I wanted to call Checks in the Mail that day." was why I was trying to call.

~extremely pissed's review of Checks in the Mail customer service

GetHuman: So how would you sum up your experience for GetHuman's Checks in the Mail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~extremely pissed: Be Warned!!! When you pay extra for *nd Day shipping, it is from the production date. So, you pay extra to receive your order in * days, but get it seven business days later! Very misleading!!!!!
GetHuman: Let's quantify your experience contacting Checks in the Mail. On a scale of 1 to 5, how easy is it go get help on a Checks in the Mail problem?
~extremely pissed: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~extremely pissed: I'd give them a four out of five on communication.
GetHuman: And what about Checks in the Mail's ability to quickly and effectively address your problem?
~extremely pissed: For that I would say one out of five.
GetHuman: And finally- any advice for other Checks in the Mail customers?
~extremely pissed: Call them early in the day or late. Don't forget any personal or account information you might need for Checks in the Mail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~extremely pissed taken from his Checks in the Mail customer service problem that occurred on November 15th, 2017.

Checks in the Mail

3.00 of 5 stars | 9 reviews

~extremely pissed's Checks in the Mail Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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